Privacy Policy for Sussex Film Office Marketplace

Effective Date: 01/10/2024

Welcome to the Sussex Film Office Marketplace. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with English law.

1. Information We Collect

We collect information from you when you visit our website, register an account, place an order, or interact with our services. This information may include:

  • Personal Information: Name, email address, phone number, address, and payment information.
  • Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
  • Cookies: Data collected through cookies (see section 4).

2. Use of Your Information

We use your personal information for the following purposes:

  • To provide services: Facilitating transactions and maintaining your account.
  • To communicate: Sending you updates, confirmations, and marketing materials (you can opt-out at any time).
  • To improve our services: Analyzing usage data to enhance user experience.
  • For legal compliance: Keeping records for legitimate business purposes and compliance with applicable laws.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

4. Cookies

Our website uses cookies to enhance user experience. Cookies are small data files placed on your device. They help us understand how you use our site, remember your preferences, and provide personalized content. You can manage cookie preferences through your browser settings.

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted partners for the purposes described in this policy, such as payment processing and service delivery, provided they agree to keep your information confidential.

6. Your Rights

Under English law, you have certain rights regarding your personal information, including:

  • The right to access your personal data.
  • The right to rectify any inaccuracies.
  • The right to request deletion of your data.
  • The right to restrict processing.
  • The right to data portability.

To exercise these rights, please contact us at marketplace@sussexfilmoffice.co.uk.

7. Complaints

If you have any concerns or complaints regarding our privacy practices, please contact us at marketplace@sussexfilmoffice.co.uk. We will address your concerns promptly.

8. Children’s Privacy

The Sussex Film Office Marketplace is not intended for use by individuals under the age of 16 (minors in England). We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: marketplace@sussexfilmoffice.co.uk

Thank you for using Sussex Film Office Marketplace! Your privacy is important to us.